How to get a refund?

At US Legal Forms, we offer a clear and straightforward refund policy to ensure that you have an exceptional experience with our service. In this article, we will walk you through the process of obtaining a refund from US Legal Forms so that you can make your purchases with confidence.

However, it's important to note that refunds are only available under specific circumstances. In addition, refund eligibility is contingent on your subscription type and when it was purchased. To put it simply, refunds are only possible in uncommon situations.

Refund for a monthly subscription

To get a refund for a monthly subscription, you will need to request it within two weeks of purchasing the subscription. 

Contact our support team and provide your reason for requesting a refund alongside all the necessary information so we can promptly process your request.  

Once you've submitted your request, our team will review it and notify you of its approval status. If your refund is approved, you will receive an email, your subscription will be deactivated, and you will no longer have access to it. 

Depending on your payment method, your refund may take several business days to appear in your account.

Refund for an annual subscription

To request a refund for an annual subscription, you’ll need to provide your reason within one month of purchasing the subscription. Contact our support team so they can review your request and notify you of the approval status. If your refund is approved, your subscription will be deactivated, and you will no longer have access to it. The refund will appear on your account within a few business days, depending on your payment method.

If you have any questions or concerns about obtaining a refund, please check our Terms of Service or contact our customer support team, and we'll be happy to assist you.