I bought a subscription, downloaded a few forms and now I want a refund. Can I get one?

Refunds are possible but require an abnormal reason. These pertain to issues that our support team is unable to resolve. Refunds are also dependent on the type of subscription you purchased and when you purchased it. Thus being awarded a refund is dependent on uncommon circumstances.

However, we'll subtract the cost of the forms you downloaded from the cost of your subscription before refunding you.

For example, you bought an Annual Premium subscription for $180. Then, you downloaded 2 forms that cost $59 each. In this case, you’ll get a partial refund of $121. If the cost of downloaded forms exceeds the cost of the subscription, no refund will be given.

Note: For monthly subscriptions, you can request a full refund within 2 weeks of the date of the subscription’s purchase. For annual subscriptions, it is possible to request a full refund within 1 month of the subscription’s purchase.